Services
Leadership Development
Build a leadership development strategy and tools that align leaders' work and give them the skills and knowledge they need to help their teams rise above.
Customer Service & Care Management
Develop leaders to create an environment of exceptional customer service. Train leaders to build a culture that creates a great employee experience and customer experience.
Business Process Improvement Leadership
Identify the drivers of organizational success and align processes and leader activity on those things that will get results. Leading in a continuous improvement environment demands complex skills and knowledge that are likely new to managers; they need to learn how to lead these more complex organizations.
Professional Background
Matt Vosmik
I help companies improve results by developing leaders and building management systems to support them in their work. My perspective is informed by experience as both an external consultant and as an internal functional lead in Leadership & Organization Development. My sweet spot has been with organizations that are at a critical turning point such as rapid growth, merger/acquisition, or leadership change. I build the leadership and organizational frameworks (competencies, curriculum) and resources (training, workflows, online systems) needed to support the changing business, then work with leaders at all levels to implement them day to day. This involves working at both a strategic and tactical level; from creating leadership competencies, to corporate succession planning, to developing high potential leaders, to training front line managers.
EXPERIENCE
Performance Consultant
Clients include Accenture, KPMG, Estée Lauder, Mondi Group Ltd, Rath Inc., Navistar, Packers Sanitation Services, Great Lakes Dredge & Dock, Coca-Cola, Motorola, Andersen
Business Process Improvement Consultant
Argo Consulting. Clients include CSX, BNSF, Union Pacific, Amtrak, Interflex Group, Koch Industries, Abrasive Forms, Veritas Steel
Director, Growth Learning
Oak Street Health
Global Lead, Leadership & Organizational Development
Northern Trust Corp
OfficeMax
Learning & OD Lead
Edward Hospital & Health System
CREDENTIALS
SHRM-SCP certified
MBA DePaul University
MA The Ohio State University
BA The Ohio State University
Lean Six Sigma Black Belt trained, University of Illinois